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Privacy Policy

Effective Date: August 26, 2025

This Privacy Policy explains how Pop & Prep (“we”, “us”, or “our”) collects, uses, discloses, and protects personal information when you visit or use our website popandprep.com (the “Website”) and our services.

1. Information We Collect

1.1 Personal Information

  • Account Information: name, email address, school affiliation, grade level, and optionally phone number.
  • Session Data: preferences, subjects requested, confirmations, and scheduling details.
  • Communication Data: messages (support requests, newsletters) stored in user profiles.

1.2 Usage Data

We automatically collect IP addresses, browser type, device info, pages visited, session duration, and analytics data for performance and improvement.

2. How We Use Your Information

  • Provide and manage tutoring services
  • Send confirmations, reminders, and updates
  • Analyze usage to improve features
  • Comply with legal obligations

3. Data Sharing

We do not sell or rent personal data. We share only with:

  • Service Providers: platforms (video, payment, hosting) bound by confidentiality.
  • Legal Requirements: if required by law, subpoena, or court order.

4. Cookies & Tracking Tools

We use cookies and similar technologies for sessions and analytics. You can disable cookies in your browser, but functionality may be affected.

5. Your Rights & Choices

  • Access & Correction: request your personal data.
  • Deletion: request account removal, subject to law.
  • Opt-out: unsubscribe from promotional emails.

Email: info@popandprep.com

6. Security Measures

We use SSL encryption, access controls, and other safeguards. No system is 100% secure.

7. Retention of Data

We retain data only as long as needed for services, compliance, or disputes. Then, we delete or anonymize it.

8. Children’s Privacy

Parental consent is required for minors. We comply with COPPA and similar laws. If we collected data without consent, contact us for removal.

9. International Transfers & Legal Compliance

We may transfer data internationally with safeguards. We comply with GDPR (EU/EEA) and CCPA (California).

10. Updates to This Policy

We may update this Policy as laws or services change. Updates will be dated at the top.

11. Contact Us